Your privacy
We take your privacy seriously and handle your personal information with care.
This policy explains what information we collect, how we use it, and your rights in relation to it. By using our website, you agree to the terms outlined below.
Who we are
Ginger Elephant Coffee Company Ltd is registered in England and Wales (Company No. 16674717).
Registered office:
17 Somer Fields, Lyme Regis, DT7 3EZ
Trading address:
Unit 1, Victoria Business Centre
Neilston Street
Leamington Spa
CV31 2AZ
If you have any questions about this policy or your data, you can contact us:
info@gingerelephantcoffee.co.uk
What we collect
When you place an order or interact with our website, we may collect:
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Name
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Email address
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Phone number
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Billing and delivery address
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Order details
If you choose to join our mailing list, we may also use your email address to send occasional updates, offers, or product news.
How we use your information
We use your information to:
- Process and deliver your orders
- Contact you if there is an issue with your order
- Improve our website, products, and service
- Send marketing emails (only if you have opted in)
We do not store your payment details. Payments are securely processed by our third-party providers Stripe and PayPal.
Data security
We take appropriate steps to protect your information and keep it secure.
Your data is stored and processed in line with UK GDPR and relevant data protection laws. You have the right to request access to the personal data we hold about you, or to ask us to update or delete it.
To do so, please contact us using the details above.
Cookies
Our website uses cookies to improve your experience.
Cookies help us understand how people use our site so we can make improvements. They do not give us access to your computer or personal information beyond what you choose to share.
You can choose to accept or decline cookies through your browser settings.
Third-party links
Our website may include links to other websites. Once you leave our site, we are not responsible for how those websites handle your data. We recommend reviewing their privacy policies separately.
Controlling your information
You can choose how your data is used:
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Opt out of marketing emails at any time
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Contact us to access, update, or delete your data
Email: info@gingerelephantcoffee.co.uk
Payment information
We do not store any credit or debit card details. All payments are handled securely by external providers.
Updates to this policy
We may update this policy from time to time. Please check this page occasionally to stay informed.
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